The following restrictions for trunk luggage apply:
1. Only 1 piece of check-in luggage per passenger.
2. The total dimensions (height + width + depth) cannot exceed 155cm.

If your luggage exceeds the restrictions mentioned above, please send them to your destination through other means of delivery.
To prevent your luggage from being mistaken as someone else's, please mark it with an identifier; we recommend using name tags.

The following items are neither allowed as check-in luggage nor as carry-on luggage.
* Musical instruments
* Easily breakable items, as well as items susceptible to damage when exposed to vibration or high temperatures
* Valuables such as cash, precious metals, jewelry, stock certificates, and antiques
* Sports paraphernalia such as surf boards, golf clubs and archery bows
* Bicycles (including folding bikes).
* Dangerous goods
* Furniture
* Delicate equipment
* Firearms, blades, and other weapons
* Cardboard boxes
* Animals and pets

Please understand that our company will bear no responsibility for any loss resulting from damage or theft of luggage during transport.

Bus Company：Heisei Community Bus, Inc.  ｜ Bus Code：HC100801
Distance travelled：  ｜  Number of Crew Members：2 persons ｜  Optional Insurance:Unlimited Personal Insurance


■Caution regarding refunds
* Under no circumstances will refunds be provided in the following cases.

1. No show due to lateness
Buses leave on time. This bus will not wait for customers at the departure point or service area rest points . In addition, there will be no staff on-site to escort you, so please confirm the location by yourself.

2.Price fluctuations.
Fares may increase or decrease without advance notice. The fare price at the time of your booking applies, so even if a fare amount changes after a booking is made, no refunds in the price difference are given.

3. Change to buses
Due to engine trouble, adjustments to operation schedules and other factors, there is a possibility changes may be made to the operated bus, seat types, and the on board amenities.

4. Late arrivals
Operations may be suspended, and the arrival times at each stop may be delayed due to operating conditions, road conditions, and weather. Please allow plenty of time for your journey, considering your next connection.

[Important notes regarding your booking]
* Overnight buses departing at midnight are listed as arriving on the morning of the following day. For example: a bus departing on Dec. 31 at 24:30 (Jan 1 at 12:30 AM) will be indicated as arriving on the morning of Jan. 1.

[Important notes regarding your bus ride]
* Boarding the bus while heavily intoxicated, drinking, and smoking inside the bus are prohibited.
* On highways, both the driver and passengers are required to wear seat belts.
* Please inform the passenger behind you before reclining your seat.
* The schedule for toilet breaks is determined by the bus operating company on the day of departure. Normally, there is a break every 2 to 3 hours, but vehicles equipped with a toilet may not have breaks.

[Cautions regarding this bus plan]
* The bus is operated with complete insurance coverage for personal injuries.
* The lounge can be used for free from 8pm day on day of departure. If you use the lounge after getting off the bus, a fee will be charged. Additionally, the use of the lounge requires the "VIP Lounge App," so please download it.
* The fee for children is half the adult fee (ages 0 to 12).
* It is the passengers responsiblity to make sure there seatbelts are secure at all times.
We appreciate your cooperation in helping us ensure the safety of our passengers.
* Within the lounges some services require a separate fee. These services are not included in the bus fee.
* Strict adherence to meeting times
Please come to the waiting place corresponding to your departure location. We will escort you from there to the boarding location.
At Namba, Osaka, or Kyoto, please complete boarding procedures at least _20 minutes_ prior to departure.