・貴重品、高額品、壊れやすい物、パソコン（電子データ含む）は、トランクルームには収容できません。お客様ご自身で管理をお願いいたします。
・荷物の滅失、棄損等の補償はいたしかねますので、充分にご注意ください。
・車内（トランクルーム含む）に持ち込める荷物の大きさは、総重量10㎏、総容積0.027立方メートル、長さ1メートルまでとなります。

The following restrictions for trunk luggage apply:
1. Only 1 piece of check-in luggage per passenger.
2. The total of height, width, and depth must not exceed 1 m, and the volume must not exceed 0.027 ㎥
3. Luggage weight must not exceed 10 kg.

If your luggage exceeds the restrictions mentioned above, please send them to your destination through other means of delivery.
To prevent your luggage from being mistaken as someone else's, please mark it with an identifier; we recommend using name tags.

The following items are neither allowed as check-in luggage nor as carry-on luggage.
* Musical instruments
* Easily breakable items, as well as items susceptible to damage when exposed to vibration or high temperatures
* Valuables such as cash, precious metals, jewelry, stock certificates, and antiques
* Sports paraphernalia such as surf boards, golf clubs and archery bows
* Bicycles (including folding bikes).
* Dangerous goods
* Furniture
* Delicate equipment
* Firearms, blades, and other weapons
* Cardboard boxes
* Animals and pets

Our company will bear no responsibility for any loss resulting from damage or theft of luggage during transport.

- When handing your luggage over for trunk storage on the night bus, please attach the label that will be given to you by staff. (Please tear off and keep the identifying end on the tag When retrieving your luggage, please check the identification number on your ticket with that on your luggage）

Bus Company：JR Tokai Bus Keihanshin Dream Shizuoka Bus  ｜ Bus Code：JR360001100010000801
Distance travelled：  ｜  Number of Crew Members：Transit during the journey ｜  Optional Insurance:Unlimited Personal Insurance


Important Information Regarding Refunds
For the following cases, refunds cannot be issued under any circumstances. Thank you for your understanding and cooperation.

1. No show due to lateness
As buses are a form of public transport, even if you are not present the bus will depart on scheduled time. In such cases, no contact will be made to passengers not present. Even if the trains and other transportation are late, we do not accept any requests to late departures. We ask for your cooperation for a smooth journey.
Please confirm your boarding location on the map in advance, and arrive at least 15 minutes before the meeting time or departure time. If you are unsure about the boarding location, please contact us in advance during our business hours. In addition, there will be no staff on-site to escort you, so please confirm the location by yourself.

2. Fare price fluctuations
Fares may increase or decrease without advance notice. The fare price at the time of your booking applies, so even if a fare amount changes after a booking is made, no refunds in the price difference are given.

3. Change to buses
Due to engine trouble, adjustments to operation schedules and other factors, there is a possibility changes may be made to the operated bus, seat types, and the on board amenities.

4. Late arrivals
Arrival time may be delayed due to road traffic and weather conditions on the day. Regardless of the arrival time, if the passenger is successfully transported from the boarding location to the alighting location, no refunds are available. If you have a transfer after disembarking the bus, we ask you to allow plenty of leeway before your next journey.

[Important notes regarding your booking]
・Overnight buses departing at midnight are listed as arriving on the morning of the following day. For example, a bus departing on Dec. 31 at 24:30 (Jan 1 at 12:30 AM) will be indicated as arriving on the morning of Jan. 1.

[Important notes regarding your bus ride]
* Refrain from smoking or drinking in the bus, as well as boarding the bus while intoxicated.
* The bus driver and all passengers are legally obligated to fasten their seat belts.
* We ask that when reclining your seat that you notify the passenger seated behind you.
* The bathroom break schedule will be decided on the day of departure by the bus operating company. Please confirm your boarding time. While times differ with each bus, bathroom breaks are generally once every 2-3 hours. However, buses with on board toilets may not stop for bathroom breaks.

[Cautions regarding this bus plan]
・The bus is operated with complete insurance coverage for personal injuries.
・This route will be jointly operated by JR Tokai Bus and JR West Japan Bus. Operated with 1 driver member onboard. (with transfers en route).
・This seat is designated for women only.
・There is a toilet on board, but there will be one scheduled break with restrooms along the way.