［Tabinosuke Bus TB1002 ] Tokyo-Yokohama - Nagaokakyo-Osaka-Sannomiya

Luggage restriction

Carry-on luggage

In terms of carry on luggage there is not a specific size limit, but the passenger must be able to carry it on their lap or by their feet without causing an inconvenience to other passengers.

Suitcases are not allowed onboard the bus as they may prevent passengers from reclining their seats. We also ask that customers refrain from putting luggage in the aisles.

Stored luggage in a trunk

The following restrictions for trunk luggage apply:
1. Only 1 piece of check-in luggage per passenger.
2.The total size, including length, width, and height, must be within 120 cm.

If your luggage exceeds the restrictions mentioned above, please send them to your destination through other means of delivery.
To prevent your luggage from being mistaken as someone else's, please mark it with an identifier; we recommend using name tags.

The following items are neither allowed as check-in luggage nor as carry-on luggage.
* Musical instruments
* Easily breakable items, as well as items susceptible to damage when exposed to vibration or high temperatures
* Valuables such as cash, precious metals, jewelry, stock certificates, and antiques
* Sports paraphernalia such as surf boards, golf clubs and archery bows
* Bicycles (including folding bikes).
* Dangerous goods
* Furniture
* Delicate equipment
* Firearms, blades, and other weapons
* Cardboard boxes
* Animals and pets

Please understand that our company will bear no responsibility for any loss resulting from damage or theft of luggage during transport.

Information

Important Information Regarding Refunds
For the following cases, refunds cannot be issued under any circumstances.

1. No show due to lateness
Buses leave on time. This bus will not wait for customers at the departure point or service area rest points . We will not contact customers who are not present at the time of departure. In addition, there will be no staff on-site to escort you, so please confirm the location by yourself.

2.Price fluctuations.
Fares may increase or decrease without advance notice. The fare price at the time of your booking applies, so even if a fare amount changes after a booking is made, no refunds in the price difference are given.

3. Change to buses
Due to engine trouble, adjustments to operation schedules and other factors, there is a possibility changes may be made to the operated bus, seat types, and the on board amenities.

4. Late arrivals
Operations may be suspended, and the arrival times at each stop may be delayed due to operating conditions, road conditions, and weather. Please allow plenty of time for your journey, considering your next connection.

[Important notes regarding your booking]
* Overnight buses departing at midnight are listed as arriving on the morning of the following day. For example, a bus departing on Dec. 31 at 24:30 (Jan 1 at 12:30 AM) will be indicated as arriving on the morning of Jan. 1.

[Important notes regarding your bus ride]
・Boarding the bus while heavily intoxicated, drinking, and smoking inside the bus are prohibited.
・On highways, both the driver and passengers are required to wear seat belts.
・Please inform the passenger behind you before reclining your seat.
・The schedule for toilet breaks is determined by the bus operating company on the day of departure. Normally, there is a break every 2 to 3 hours, but vehicles equipped with a toilet may not have breaks.

[Cautions regarding this bus plan]
・The bus is operated with complete insurance coverage for personal injuries.
・ This bus is a route bus. Please arrive at the bus stop well in advance.
・Infants and toddlers are not permitted to sit on an adult's lap during the ride. The "infant" fare category does not guarantee a seat. For children, please ensure that you pay the "child" fare to guarantee a seat.
・When boarding, please present either a printed copy of the confirmation email or the mobile screen to the crew to complete the boarding process. If you are unable to show your ticket, you will be required to purchase a new one for the full price.
・Seats will be assigned by the crew (seat selection is not available).
・Please be careful not to select the wrong gender when making your reservation. Gender cannot be changed after the reservation is confirmed. You will need to make a new reservation. (Cancellation fees apply) If a person of a different gender than specified in the reservation arrives on the day of departure, they may not be allowed to board.
・The bus is equipped with power outlets (AC 100V). Please use the outlets exclusively for charging mobile phones and similar devices. The power outlets may be unavailable due to equipment issues. There will be no refunds in such cases. (Since this is an additional service, it is not included in the fare.)