Luggage restriction
Carry-on luggage
In terms of carry on luggage there is not a specific size limit, but the passenger must be able to carry it on their lap or by their feet without causing an inconvenience to other passengers.
Suitcases are not allowed onboard the bus as they may prevent passengers from reclining their seats. We also ask that customers refrain from putting luggage in the aisles.
Stored luggage in a trunk
The rules regarding stored luggage are as stated below.
1) One piece of luggage per passenger
2) Luggage size: the longest side must not exceed 1 meter, and the other 2 sides must not exceed 30 cm each.
3) Maximum weight: 10kg
If your luggage does not fit within the parameters above we ask that you use a different means to transport your luggage.
【Regarding carry-on luggage】
One bag per person. We do not allow valuable possessions or fragile items on board. Depending on how severe the congestion is, there may be ocassions when large luggages cannot be carried onto the bus or when the number of carry-on luggage is restricted.
Please refer to the list below of items we do not accept on-board.
Musical instruments.
Fragile items, items affected by high temperatures.
Cash, jewelery, stock certificates and antiques.
Surf boards, golf clubs, archery and other sports equipment.
Dangerous goods.
Animals.
Our company does not take any responsibility for damages or lose of luggage during transport. We ask for your understanding.